The bank

I belong to one of those banks that was bought by another bank during our last economic downturn. I've been using that branch of that bank since I first moved to New York almost seven years ago. The old bank was friendly, and that's why I chose it. The tellers stood behind small podiums with hardly any physical separation between them and I. Over the years, we chatted and I got to know them.

Then the bank was bought. The new owners of the bank took out the podiums and made one big sturdy desk with bulletproof glass continuing to the ceiling. All the tellers were now behind the desk, behind the glass. The tellers who had chatted with me for six years have not looked me in the eye or talked directly to me since the wall of glass went up. These are the exact same people doing essentially the same job but in a new environment. 

Environment directs behavior, if you let it. How is your environment affecting you?